Layout:
Home > Success - or, The Squeaky Wheel Gets The Grease

Success - or, The Squeaky Wheel Gets The Grease

March 30th, 2007 at 05:27 pm

Woo hoo!

I last reported that my area Kroger refused my Internet coupons. Well, I fought back... and won!

First, I called the store itself. Left a message for the manager to call me back. I didn't hear anything, so I called Corporate to find out their official policy with regard to Internet coupons. I was advised that some stores accepted them, but that none of the stores in the Knoxville area would take Internet coupons.

I explained to them about the security and anti-fraud measures now in place from coupon providers like SmartSource and Coupons, Inc. I also described how it seemed like a mixed message when Kroger prominently displayed "blinkie" machines with SmartSource.com emblazoned on them, yet they wouldn't accept coupons from that very website. I was assured that they'd forward my comments on to my local store's manager.

Well, today my phone rang and it was the manager from the local Kroger. He assured me that he just announced to all his employees that his store would now accept Internet coupons.

YEAH, Baby!

6 Responses to “Success - or, The Squeaky Wheel Gets The Grease”

  1. Elly Says:
    1175272133

    That's awesome! Way to go!

  2. newlyfrugal Says:
    1175272534

    Good for you! Way to "squeak"!

  3. tinapbeana Says:
    1175274335

    very nicely done! congrats Big Grin

  4. JanH Says:
    1175274626

    Who says one person can't change things? You just changed policy! Way to go!

  5. Fern Says:
    1175280730

    Excellent! The little guy wins one!

  6. LuckyRobin Says:
    1175374423

    One man can make a difference, or in this case one woman. Good job!

Leave a Reply

(Note: If you were logged in, we could automatically fill in these fields for you.)
*
Will not be published.
   

* Please spell out the number 4.  [ Why? ]

vB Code: You can use these tags: [b] [i] [u] [url] [email]